911 service disrupted in parts of US

US officials and at least one state said Friday that they have started investigations into a nationwide CenturyLink internet outage that has disrupted 911 service.

Due to sporadic 911 outages in MA, public safety officials recommended individuals looking for emergency help use the 10-digit telephone number of the fire or police departments they wanted to contact. The company is working to resolve the problem, and service has been restored in some areas, such as MA.

On Friday, the website reported similar outages in many areas.

What happened: On Thursday, CenturyLink customers nationwide reported experiencing outages of their internet coverage, which I wrote about for the Deseret News. Residents received emergency alerts on their smartphones with alternatives to 911 phone numbers.

Customers of the internet, phone and TV provider have been hit by the outage, including in Idaho, New Mexico and Minnesota.

As of 8 a.m., technical issues with the 911 system were resolved, Procopio said.

"The CenturyLink service outage is ... completely unacceptable, and its breadth and duration are particularly troubling", said Pai in a statement.

Monroe, Louisiana-based CenturyLink didn't provide details of the problem and it didn't indicate how many customers were affected.

The head of the Federal Communications Commission said he has directed the FCC's public safety staff to launch an investigation into the nationwide outage. Calls in King, Kitsap, Pierce and Thurston counties were working Friday morning, but call centers and county officials said they can't be sure systems are fully restored, as that depends on CenturyLink.

The problem caused business disruptions in eastern Idaho and 911 emergency services were reportedly affected in other parts of America.


Popular
  • SpaceX launches 64 small satellites in single mission

    SpaceX launches 64 small satellites in single mission

    Bad weather forced the fourth cancellation of a SpaceX launch Saturday from Florida, with the next liftoff scheduled for Sunday. The very next year Musk's company secured an $83 million Air Force contract to launch the GPS III satellite.
    Penny Marshall, star of 'Laverne & Shirley,' dies

    Penny Marshall, star of 'Laverne & Shirley,' dies

    Hanks delivered a great performance in the wistful comedy as a 12-year-old boy whose wish to become an adult is magically granted. Marshall's early success in a field where few women rose so high made her an inspiration to other aspiring female filmmakers.
    New Africa Strategy Pits US Against China, Russia

    New Africa Strategy Pits US Against China, Russia

    Between 1955 and 2006, US aid to Africa was roughly equal to the amount of assistance provided by all other donors combined. The new the US International Development Finance Corp combines OPIC and other government development organizations.
  • Trump Makes Surprise Visit to Iraq, His First to a Combat Zone

    Trump Makes Surprise Visit to Iraq, His First to a Combat Zone

    There were speculations about what the president was up to after reports of Air Force One being spotted flying over Europe. Talking to reporters, Trump defended his Syria decision and said people were going to eventually understand his reasoning.
    Roy Keane: Manchester United's players threw José Mourinho under the bus

    Roy Keane: Manchester United's players threw José Mourinho under the bus

    No matter what team you're coaching, they all want to have a picture of how you want to play. "These are quality players". I don't think anyone has been on the bench more than me! You treat players how you treat your kids.
    McLaren OnePlus 6T Is the Speedtail of Smartphones

    McLaren OnePlus 6T Is the Speedtail of Smartphones

    You'll also notice a subtle dot pattern on the phone under the glass rear, which is based on the auto maker's carbon fiber design. Rumours are rife that the new OnePlus 6T McLaren edition will come packing a whopping 10GB of RAM and 256GB of internal storage .
  • Schumer says it's up to Trump to avert government shutdown

    Schumer says it's up to Trump to avert government shutdown

    Aside from Homeland Security, funding is at stake for the State Department, the Department of Justice and the Interior Department. Jesse Watters said the reasoning might simply be that Democrats don't want a physical reminder that Donald Trump was president.
    Lavrov explains reasons behind Maria Butina's plea deal

    Lavrov explains reasons behind Maria Butina's plea deal

    Butina's arrest was a result of a Justice Department investigation disconnected from that of special counsel Robert Mueller . Erickson issued a statement on Tuesday through his lawyer Bill Hurd to deny that he has ever done anything to hurt America.
    Patrick Mahomes makes Chargers revelation as Chiefs prepare for AFC West showdown

    Patrick Mahomes makes Chargers revelation as Chiefs prepare for AFC West showdown

    But Rivers also has struggled against the Chiefs , throwing 14 interceptions during the Chargers' nine-game losing streak. The Chiefs will also be missing their top running back in Spencer Ware , who is inactive with multiple injuries .
  • Ole Gunnar Solskjaer looking forward to 'special' Old Trafford return

    Ole Gunnar Solskjaer looking forward to 'special' Old Trafford return

    However, the levels of commitment he demanded from those sides was not evident in the current United squad. After a 4-0 win against Norwich, the Welshman rung the changes for a home game against Sunderland.
    'Poor me': Trump 'all alone' on Christmas Eve, waiting on the wall

    'Poor me': Trump 'all alone' on Christmas Eve, waiting on the wall

    The Senate adjourned without a deal, meaning the shutdown will continue until at least Thursday, after the Christmas holiday. Democrats said they were open to proposals that didn't include the wall, which Schumer said was too costly and ineffective.
    Bayern relish 'tough cookie' Liverpool in Champions League last 16

    Bayern relish 'tough cookie' Liverpool in Champions League last 16

    Perhaps the most memorable occasion of all came a decade later though, as the two met in the European Cup semi-final. Is the Champions League last-16 draw available online? While Group A runners up Atletico Madrid will face Juventus .

CONNECT